Privacy

Groupe Bleeding Heart (Bleeding Heart Restaurant, Bistro, The Tavern, The Crypt, The Don Restaurant and Bistro, and St Swithins Wine Shippers) is committed to protecting and respecting your privacy.

We collect personal data about you when you:
(a) book a table with us
(b) purchase or make payments for any of our products or services;
(c) contact us through our website;
(d) complete customer feedback or surveys

The personal data collected in the above manner may include your:
full name, reservation and/or booking details, contact details including email
address; telephone number; delivery address, purchase information including
payments details, enquiries and preferences.

We use and store your data for managing your reservation or private event
and for marketing to you with your consent so that you may hear about our
events and seasonal offers.You can choose to opt in to this service and you
may withdraw your consent for marketing to you at any time.

What do we do with your data?
We will never pass or sell your data outside the Bleeding Heart Group.
Our website uses cookies – which provide basic web services, and to assist
us in tracking website usage.

Third Party Online Booking Partners
Groupe Bleeding Heart uses trusted data collected on our behalf by 3rd party booking partners (for example Book a Table). By placing your booking through one of our booking partners, you are providing us with Personally Identifiable Information (PII) which we will only use for the following purposes:

Fulfilling your booking and, If consent is given, we will send you marketing communications.

How secure is your data?
To back up, protect and manage your data, Groupe Bleeding Heart employs a variety of security measures. We use up to date technology and robust policies and processes to to secure your data as much as possible.

Your Rights
You have the right to customise your email marketing preferences and to correct or remove inaccurate personal data – if you would like to do so please contact us on marketing@bleedingheart.co.uk.

You have the right to stop receiving promotional emails from us at any time.
Just click Unsubscribe on any emails that you receive, or you can let us know at any time by sending an email to marketing@bleedingheart.co.uk

You also have the right at any time to ask us what information of yours wehold, to have it corrected if incorrect and to object to the way in which we use it. To request for your data to be removed from our system, please email: marketing@bleedingheart.co.uk